Support

Context Help

If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will open. It contains comprehensive information about all the actions that you can perform on the given page. Each context menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of educational videos demonstrating how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our comprehensive FAQ database, which includes questions asked by actual customers and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new entries so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can contact our excellent team of customer support engineers available 24/7 and ready to help you with any query. Each support ticket you open will be answered within 1 hour (the average support ticket response time being about 20 minutes), so you won't have to wait a long time to get your question answered.